Contact Us
We're here to help with any questions or concerns
Business Hours
Monday - Friday
8:00 AM - 5:00 PM (SAST)
Saturday - Sunday
Closed (Email support monitored)
Support Response Times
| Priority | Description | Response Time |
|---|---|---|
Urgent |
Service completely unavailable, data loss risk | Within 2 hours |
High |
Major feature not working, significant impact | Within 4 hours |
Normal |
Feature issues, how-to questions | Within 24 hours |
Low |
Feature requests, general feedback | Within 48 hours |
Company Information
DevMetrix (Pty) Ltd
Trading as RepairMate
South Africa